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Luego del hype causado por el trabajo remoto, es momento de hablar de los retos y nuevos problemas que trae consigo; enfocándonos especialmente en las videollamadas que se extienden por horas o que ocurren una tras otra, como algo cotidiano del día a día laboral.
Si este es un tema que suele producirte estrés, ansiedad, fatiga o hacer que sintás invadido tu espacio personal, te alegrará saber que no estás solo o sola, y que además la ciencia te respalda.
[/fusion_text][fusion_separator style_type=»none» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» flex_grow=»0″ top_margin=»» bottom_margin=»30px» width=»» alignment=»center» border_size=»» sep_color=»» icon=»» icon_size=»» icon_color=»» icon_circle=»» icon_circle_color=»» /][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» content_alignment_medium=»» content_alignment_small=»» content_alignment=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» font_size=»» fusion_font_family_text_font=»» fusion_font_variant_text_font=»» line_height=»» letter_spacing=»» text_color=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
«Fatiga de Zoom» el uso excesivo de videollamadas
[/fusion_text][fusion_separator style_type=»none» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» flex_grow=»0″ top_margin=»35px» bottom_margin=»» width=»» alignment=»center» border_size=»» sep_color=»» icon=»» icon_size=»» icon_color=»» icon_circle=»» icon_circle_color=»» /][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» content_alignment_medium=»» content_alignment_small=»» content_alignment=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» font_size=»16px» fusion_font_family_text_font=»» fusion_font_variant_text_font=»» line_height=»» letter_spacing=»» text_color=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
«Fatiga de Zoom» es, en pocas palabras, la sensación de agotamiento asociada a las videoconferencias. El creador de este término es Jeremy Bailenson, profesor de comunicación de la Universidad de Stanford, quien analizó las consecuencias psicológicas que desencadena estar muchas horas en estas plataformas, en la investigación denominada «Sobrecarga no verbal: un argumento teórico para las causas de la fatiga del Zoom»
En dicho estudio, Bailenson afirma que las conversaciones sostenidas por videollamadas no son nada parecidas a las que tendríamos de forma física. Vemos muchas caras al mismo tiempo, entre ellas la nuestra, muy de cerca, con muchos estímulos, sin poder movernos libremente por el sitio y con dificultades para captar el lenguaje no verbal de los demás. Circunstancias que obligan a nuestro cerebro a trabajar de más y que, como consecuencia, provocan una fatiga desacostumbrada… como si la «fatiga normal» no fuera suficiente.
[/fusion_text][fusion_separator style_type=»none» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» flex_grow=»0″ top_margin=»» bottom_margin=»25″ width=»» alignment=»center» border_size=»» sep_color=»» icon=»» icon_size=»» icon_color=»» icon_circle=»» icon_circle_color=»» /][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» content_alignment_medium=»» content_alignment_small=»» content_alignment=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» font_size=»» fusion_font_family_text_font=»» fusion_font_variant_text_font=»» line_height=»» letter_spacing=»» text_color=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
3 razones por las que se produce la «Fatiga de Zoom» y cómo podemos evitarlas
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Bailenson identifica las razones principales por las que se produce la fatiga y también ofrece consejos para aminorarlas. En este artículo te mencionaremos 3:
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1. Contacto visual muy intenso
[/fusion_text][fusion_separator style_type=»none» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» flex_grow=»0″ top_margin=»35px» bottom_margin=»» width=»» alignment=»center» border_size=»» sep_color=»» icon=»» icon_size=»» icon_color=»» icon_circle=»» icon_circle_color=»» /][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» content_alignment_medium=»» content_alignment_small=»» content_alignment=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» font_size=»16px» fusion_font_family_text_font=»» fusion_font_variant_text_font=»» line_height=»» letter_spacing=»» text_color=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
La cantidad e intensidad del contacto visual que se puede recibir en una videollamada no es natural. Tener la sensación de que varias personas te observan fijamente, aunque no sea así, provoca que el cerebro se estrece inconscientemente.
Por otro lado, las pantallas hacen que las caras se muestren mucho más cercanas de lo que lo estarían en una reunión física, en un espacio que el cerebro considera íntimo y que, según Bailenson, asocia a relaciones sexuales o a conflictos, lo que hace que entre en un estado de hiperactividad prolongada que nos agota.
Para resolverlo, Bailenson recomienda desactivar la pantalla completa y reducir el tamaño de la ventana de la aplicación para minimizar el tamaño de los demás, y usar un teclado externo para incrementar el espacio personal entre el usuario y el dispositivo.
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2. Verse constantemente
[/fusion_text][fusion_separator style_type=»none» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» flex_grow=»0″ top_margin=»35PX» bottom_margin=»» width=»» alignment=»center» border_size=»» sep_color=»» icon=»» icon_size=»» icon_color=»» icon_circle=»» icon_circle_color=»» /][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» content_alignment_medium=»» content_alignment_small=»» content_alignment=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» font_size=»» fusion_font_family_text_font=»» fusion_font_variant_text_font=»» line_height=»» letter_spacing=»» text_color=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
No solo cansa que los demás te observen fijamente, también lo hace verte a vos mismo constantemente, como si un espejo te persiguiera. Esto impide que nos relajemos y encima nos vuelve más critícos con nosotros mismos, lo que causa más estrés y cansancio.
Para resolver esto, basta con ocultar la vista propia que tienen algunas plataformas de videollamadas. Usualmente aparece al dar clic derecho en la miniatura.
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3. Reducción de la movilidad
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En las reuniones físicas y en las llamadas telefónicas tenemos la libertad de estirarnos, levantarnos, caminar de un lado a otro, entre otras acciones. En cambio, durante una videollamada nuestra movilidad se ve reducida al espacio que capta la cámara.
La recomendación, al sentirnos cansados, es desconectar la cámara por un rato para poder movernos y relajarnos mientras seguimos la conversación. Bailenson también señala que es buena idea colocar la cámara en un lugar alejado y separado de la pantalla, para no sentirnos limitados en un espacio reducido.
[/fusion_text][fusion_separator style_type=»none» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» flex_grow=»0″ top_margin=»» bottom_margin=»25px» width=»» alignment=»center» border_size=»» sep_color=»» icon=»» icon_size=»» icon_color=»» icon_circle=»» icon_circle_color=»» /][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» content_alignment_medium=»» content_alignment_small=»» content_alignment=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» font_size=»» fusion_font_family_text_font=»» fusion_font_variant_text_font=»» line_height=»» letter_spacing=»» text_color=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
Videollamadas sí, pero con responsabilidad
[/fusion_text][fusion_separator style_type=»none» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» flex_grow=»0″ top_margin=»35px» bottom_margin=»» width=»» alignment=»center» border_size=»» sep_color=»» icon=»» icon_size=»» icon_color=»» icon_circle=»» icon_circle_color=»» /][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» content_alignment_medium=»» content_alignment_small=»» content_alignment=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» font_size=»» fusion_font_family_text_font=»» fusion_font_variant_text_font=»» line_height=»» letter_spacing=»» text_color=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]Según el propio investigador, el objetivo no es demonizar las videollamadas, sino buscar formas en las cuales se puedan implementar de tal modo que no nos causen tantos dolores de cabeza, que a corto, mediano y largo plazo terminen afectando la productividad y más importante aún, nuestra salud mental.
Así que ahora que sabés por qué fatigan tanto las «reunioncitas rápidas» de tres horas, estás en la obligación de compartir este artículo para evitar que la «fatiga por zoom» siga arrebatándonos la paz. 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lightbox_image_id=»» alt=»» link=»https://www.linkedin.com/in/ivangalvarez/» linktarget=»_self» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»» id=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» filter_hue=»0″ filter_saturation=»100″ filter_brightness=»100″ filter_contrast=»100″ filter_invert=»0″ filter_sepia=»0″ filter_opacity=»100″ filter_blur=»0″ filter_hue_hover=»0″ filter_saturation_hover=»100″ filter_brightness_hover=»100″ filter_contrast_hover=»100″ filter_invert_hover=»0″ filter_sepia_hover=»0″ filter_opacity_hover=»100″ filter_blur_hover=»0″]https://uniobranding.com/wp-content/uploads/2020/12/Ivan-1.png[/fusion_imageframe][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» content_alignment_medium=»» content_alignment_small=»» content_alignment=»center» 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Autor: Iván Álvarez
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